Everyone of us is unique and therefore our home and it’s contents are also unique, therefore your removal will be unique.
To ensure that we will provide you with the bespoke removal service you deserve, our surveyor will visit you at your home to discuss your requirements. Whilst in your home he can judge the volume of the furniture and effects that are to be moved and therefore ensure that the lorry we use is of the right size, he will also assess access to your property again to ensure that the correct vehicle is used. He will also be able to evaluate the amount of packing boxes, tape and paper you will need.
During our surveyor’s visit he can discuss, face to face, with you the various options regarding your removal; would you like us to pack some or all of your items, do you require any furniture to be dismantled and re-assembled all of which will be recorded on our service summary form, a copy of which you keep.
So that we get a complete picture of your removal requirement our surveyor will also ask you about your new home, again to ensure we send an appropriate vehicle, that any parking suspensions are sorted in advance and any other potential issues are dealt with prior to you moving in.
Our surveyor will also go over with you other issues, such as waiting time and our complaints procedure all in the comfort of your own home.
There is no pressure to sign up at the time of the visit. Our surveyor will come back to the office to prepare your no obligation quotation which can be sent to you by email or post as you prefer and if you have any questions regarding your quotation he will be happy to go through it with you over the telephone.
There is no charge for our surveyor to visit you so please give us a call 01787 377489.